Terms and Conditions
1. Scope
These Terms and Conditions (T&C) apply to all business coaching services provided by BoldBizCoach LLC. They govern the legal relationship between BoldBizCoach and its clients.
2. Subject Matter
BoldBizCoach offers business coaching services that encompass the delegation of leadership and organizational development tasks to external experts. The exact scope of services is defined in an individual contract.
3. Contract Formation
The contract is formed by the client's acceptance of BoldBizCoach's offer. Acceptance can be made through written confirmation or by implied conduct.
4. Scope of Services
The scope of services is described in detail in the respective contract. BoldBizCoach commits to performing the agreed services with the required care and expertise.
5. Client Obligations
The client is obligated to provide BoldBizCoach with all information and documents necessary for the provision of services. The client ensures that the information provided is complete and correct.
6. Compensation
The compensation for services is agreed upon in the contract. All prices are exclusive of statutory value-added tax. Invoices are to be paid within 30 days of invoice issuance.
7. Refund Policy
In case of a refund, the following conditions apply:
- For cancellation before the start of service, a 100% refund is granted.
- For cancellation within the first 14 days after contract commencement, a 50% refund is granted.
- After 14 days following contract commencement, no refund is available unless there is a significant reason.
- Refunds will be processed within 30 days after approval, to the original payment method.
- For partial refunds, services already provided will be calculated proportionally.
8. Data Protection
BoldBizCoach is committed to complying with applicable data protection regulations and to treating the transmitted data confidentially. Further information on data protection can be found in our Privacy Policy.
9. Liability
BoldBizCoach is liable for damages caused by intentional or grossly negligent conduct. Liability for slight negligence is excluded unless essential contractual obligations are affected.
10. Termination
The contract can be terminated by either party with 3 months' notice to the end of the month. The right to extraordinary termination for good cause remains unaffected.
11. Final Provisions
The law of Switzerland applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes is Zurich, provided the client is a merchant.